Your full history makes the move, financials included
Every invoice, payment and medical record comes across. Your accounts arrive balanced from day one.
The part you’re dreading is the part we do best
A dedicated migration team runs your whole switch, and stays with you until everyone in your practice is confident on Lupa.
Schedule a demo- migrations across the team
- 2,500+
- on Capterra
- 4.8
- average support response
- 2m 35s
“It’s certainly been one of the easiest and smoothest transitions that we’ve had. I’ve been through a couple in my career.”
From start to finish
Five stages. One team with you the whole way.
- Step 1
Scoping
We learn how your practice runs and plan the move.
- Step 2
Configuration
We migrate your data and set Lupa up around your workflows.
- Step 3
Training
Your team practices in a Lupa environment built to mirror your clinic.
- Step 4
Go-live
We’re on site to get you running.
- Step 5
Hypercare
We stay close until your team is self-sufficient, then hand over to a dedicated account manager.
We learn how your practice runs before we move anything
Every practice has their own way of doing things. We map that, and configure Lupa to match.
Appointment scheduling with vaccine reminders
400+ automated checks before you go live
Our AI migration engine checks Lupa against your old system. Then we run around 100 manual checks with your team.
“One of my major concerns was around data transfer. The engineers have been really helpful.”
Training built on your clinic’s real day
Your team practices real scenarios in a Lupa environment set up like your practice. Self-paced, or guided by our team.
We’re in the building on go-live day
For practices switching to Lupa, our team is on site for two to three days: a prep day, go-live day and the day after.
Hypercare for the weeks after go‑live
Scheduled check-ins with your migration team until you’re self-sufficient. Then a dedicated account manager who knows your practice.
A team that’s done this 2,500 times
Our deployment team has 30 years of combined experience across every major veterinary system. They know what causes friction at go-live, and catch it early.
“Nothing’s ever too much hassle, they’ve always been there to help us.”