Dr Miteki Degawa
BVSc MRCVSHead of Demand Generation at Lupa
Dr Miteki Degawa BVSc MRCVS is a veterinary surgeon and Head of Demand Generation at Lupa. Her articles draw on 10 years clinical experience in small animal practice and first-hand knowledge of how veterinary technology shapes day-to-day practice life.

- Past RoleVeterinary Surgeon, Goddard Veterinary Group
- Past RoleVeterinary Surgeon, Vets on the Common
- RegistrationRoyal College of Veterinary Surgeons
- On the Lupa blog27 articles
About Miteki
Dr Miteki Degawa is a veterinary surgeon and Lupa's Head of Demand Generation. She qualified from the University of Bristol in 2015 and spent 10 years in clinical practice in London, working at Goddard Veterinary Group and Vets on the Common before making the move into veterinary technology.
Miteki is registered with the Royal College of Veterinary Surgeons and based in London.
That clinical background is what she brings to her writing. The questions veterinary practices ask about switching software, managing client communication, or getting value from AI tools are ones she has lived from the other side of the consult room.
Articles by Miteki
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What to look for when hiring a vet nurse
How to hire a vet nurse: define the role, check registration and Schedule 3 experience, use structured interviews, run trials and references properly.
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Veterinary practice data: what to review beyond revenue
How to use the vaccination, follow-up, prescribing and diary data in your PIMS for clinical governance, and how to check the data is reliable first.
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Where the admin time goes in a veterinary practice, and how to win it back
How to measure non-clinical admin in a veterinary practice, work out which tasks cost the most time, and decide whether to stop, simplify, reassign or automate them.
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The total cost of your veterinary PIMS: what practices forget to count
The monthly subscription is only one part of what a PIMS costs. A method for adding up setup, staff time, usage fees, hardware and exit terms over three years.
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Veterinary workflow automation: which tasks should your PIMS automate?
Which veterinary practice workflows can run automatically, which should prepare the work for review, and which still need human judgment.
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Veterinary scheduling software: what to look for beyond an online calendar
Veterinary scheduling software does more than put appointments on a calendar. The differences are in how it handles appointment rules, resources, cancellations, reminders and availability across the practice.
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Veterinary inventory management: what good stock control looks like
How veterinary practices can reduce stock discrepancies, manage medicines records and build a practical inventory-control process.
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Veterinary front desk management: what good looks like
How veterinary practices can improve front desk standards, staff training, client communication and day-to-day reception workflows.
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Staff recruitment in veterinary practice: what distinguishes the practices that keep their team
Recruitment is hard for every UK practice right now. Here is what actually separates the practices that fill a role once from the ones that keep refilling it, from the advert through the first ninety days.
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How The Vet Van runs a full veterinary practice with one vet and a van
Dr Ellen-Louise Lawrie left corporate practice to launch The Vet Van, a solo mobile practice. Here's how she handles notes, payments and cash flow on the road.
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What is a PIMS? Veterinary practice management software explained
PIMS stands for practice information management system, the software that runs a veterinary practice. What it does, what it costs, and how to choose one.
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Why Ainsdale Vets Chose Lupa for Their Brand New Practice
When opening a brand new veterinary practice, choosing the right PIMS from day one is critical. Ainsdale Vets chose Lupa.
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What Is an AI Scribe - And What Can It Do for Your Veterinary Practice?
AI scribes are transforming how vets document consultations. Learn what they are and how Lupa Notes can save your practice hours every week.
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Best PIMS for Vet Startups: Why New Practices Choose Lupa
Starting a new veterinary practice? Here's why Lupa is the PIMS of choice for vet startups across the UK.
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Health Plans, Pricing Strategy & CMA Preparation: Lupa & Vetsure
Lupa and Vetsure partner to help veterinary practices prepare for CMA regulations with smart health plans and pricing strategy.
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Why Multi-Site Veterinary Clinics Are Choosing Lupa for Practice Management
Multi-site veterinary groups need centralized control with local flexibility. Discover why Lupa is the enterprise choice.
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Anderson's Veterinary Surgery Go-Live Day - The Team's Perspective
Anderson's Veterinary Surgery shares their experience on go-live day and how Lupa's support team made the transition seamless.
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Server-Based or Cloud? What Your PIMS Choice Actually Means
Cloud or server-based veterinary PIMS decides how your team logs in, who fixes problems, and what you pay over the next decade. Here's the honest comparison.
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AI in Veterinary Practice: Your Data Privacy Questions Answered
Worried about AI and data privacy in your veterinary practice? We answer the most common questions vets ask.
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Vetsure Buying Group on CMA - Health plans, pricing & client trust
Vetsure's buying group discusses the implications of CMA regulations for independent veterinary practices.
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How Madra Veterinary Clinic Switched to Lupa - and Got Back Nearly a Day a Week
Madra Veterinary Clinic shares how switching to Lupa gave their team back nearly a full day of productivity every week.
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Prescriptions, Pricing, and Profit: The CMA Remedies Explained
The CMA's remedies for the veterinary sector are complex. We break down what they mean for prescriptions, pricing, and your bottom line.
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CMA Remedies: Pete Orpin on What Will Impact Your Practice Most
Industry expert Pete Orpin breaks down which CMA remedies will have the biggest impact on independent veterinary practices.
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CMA Veterinary Remedies: Turning Disruption Into Opportunity for Independent Practices
The CMA's intervention in the veterinary sector creates disruption, but also significant opportunities for well-prepared independent practices.
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Be Prepared: Protect Your Business and Team Ahead of the CMA Regulations
CMA regulations are coming. Here's how to protect your veterinary practice and ensure compliance without compromising care.
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Lupa Raises $20M at Series A to Bring Innovative Tech and AI to the Veterinary Profession
Lupa announces a $20 million Series A funding round to accelerate the development of AI-powered veterinary practice management software.
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How Thompson's Pet Care Saves an Hour Per User Per Day
Switched because Lupa is far more modern and intuitive than their previous system. Approximately one hour saved per user per day.
Dr Miteki Degawa BVSc MRCVS is Head of Demand Generation at Lupa. Her articles draw on 10 years clinical experience in small animal practice and first-hand knowledge of how veterinary technology shapes day-to-day practice life. They do not constitute clinical or legal advice.