We win 90% of the new practices we talk to
Lupa is the all-in-one system new vet practices use to open in a day and start seeing clients the same week.
London Pet Daycare · Store
TRUSTED BY MODERN VETERINARY PRACTICES
Starting a practice is hard enough without your software fighting you
When you open a clinic you're deciding on staff, suppliers, premises and compliance all at once. Software that takes weeks to configure, needs a consultant to set up, or breaks every time you touch it is the last thing you have time for.
Opening checklist
- Secure premises
- Hire the team
- Set up suppliers
- Licensing & compliance
- Set up softwareStuck
Lupa is built to go live fast, and grow with you
Lupa is a single system that covers every part of your practice from the moment you open your doors. Online bookings, clinical records, billing, marketing, AI scribing and more, all in one place.
Fill your books from day one
A new practice lives or dies on its first clients. Lupa's online booking, automated reminders and client marketing are built in, so you're filling appointments and bringing people back from week one.
"After switching on automated reminders in June and online booking in mid-August, we saw a 30 to 35% increase in monthly revenue."
Aisha ThompsonPreston Vets
Software your team will actually want to use
Good vets and nurses have options. Software that's fast, clean and does the admin for them is a real reason to join you and to stay.
Lupa Notes generates a structured clinical note and a billing suggestion from a recorded consult, with no typing during the appointment. Your team can ask the AI copilot for diagnostic suggestions, summarise a patient's history, or set follow-up reminders from what was said in the room.
Lupa is getting better every week
Lupa is a startup too, shipping features faster than any other alternative. New features go live every week, so the system you start with keeps improving as you scale.
Save 30+ hours on setup
Lupa is cloud-based and hosted on AWS. Nothing to install, no IT consultant, no month-long configuration. Most teams self-onboard to their own role, receptionist, nurse or vet, and are operational within a day (yes, it's that easy to learn).
Launch Kits come pre-configured with benchmark data from real, live clinics: services, pricing, inventory, appointment types, clinical templates. You review it, edit what you want, and you're ready. We estimate it saves new owners 30+ hours of setup before the first patient walks in.
For everything outside the software, we know the right people
Lupa runs the practice. For the things we don't do ourselves, we connect you to the best suppliers in the industry, so you get our network without negotiating every deal yourself.
Don't just take our word for it...
Common questions from practices starting out
How long does setup take?
Most practices can onboard within a day. Your team works through a self-guided course for their specific role. For owners who want deeper training on specific areas, we can offer more support to get you up to speed.
Do I need IT support to get started with Lupa?
No. Lupa is entirely cloud-based, so there's nothing to install. You'll need a device and an internet connection.
Can Lupa handle everything, or will I need other tools too?
Lupa covers the core of your practice, and we have established partnerships with suppliers for the things we don't do ourselves. In most cases, practices significantly reduce the number of external tools they pay for.
How does the AI scribing work?
Your vet records the consultation on their phone or laptop. Lupa generates a structured clinical note automatically, along with a billing suggestion based on what was discussed. Notes can be reviewed and edited before they go into the patient record. They can also be sent to client in one click.