Let Lupa AI do your admin.

Lupa is the only AI operating system for vets that runs across every part of your practice, saving hours of admin every week.

Built by the strongest veterinary AI team in the world.

Calling client to book overdue appointment...
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Jerry, the Lupa AI assistant, a lab-coated mouse waving
Hi! I'm Jerry, your AI Assistant

Lupa AI can give your team back hours every week

For the first time, there's a complete record of what was said in the consult room. This is as big a shift as computers replacing paper.

21% of vets already use AI in their daily work, but most do it in disconnected tools, where it can't see the patient record or trigger a single action. In Lupa, the consult can trigger a wave of AI automations, because Lupa is the operating system in which all your systems and suppliers sit in.

Source: British Veterinary Association, “1 in 5 vets is already using artificial intelligence in daily work” (2025)

AI Scribe

Record the consult. Lupa writes the notes.

Lupa Notes listens to your consultation and generates a structured clinical note in the format you choose, automatically. Vets save 5 minutes per consult. Client take-home notes are ready to send in one click.

  • Live transcription from phone or desktop
  • Template library: SOAP, Surgical Note, Vaccination, Phone Consult, Dermatology, Dentistry, and more
  • Custom template builder with per-section prompts
  • Company templates shared across every vet in the clinic
Lupa Notes recording the consultation Lupa Notes generated SOAP note
AI Assistant

Ask anything about any patient.

Jerry is the AI assistant built into every screen in Lupa. Ask a question in plain English and Jerry answers from the live patient record: vaccinations, prescriptions, diagnoses, weight history, lab results. Every answer links to its source.

Clinical decisions, bookings, and prescriptions stay with your team.

What has Bella been vaccinated against this year?
Bella has had DHP (Jun 2025) and Leptospirosis L4 (Jun 2025). Next booster due Jun 2026.
Jerry, the Lupa AI assistant
AI Receptionist

Every call handled, even when your team are busy.

The AI Receptionist answers inbound calls and makes outbound calls to clients with overdue appointments. Boosters, post-op checks, anything your team would otherwise work through manually. Pick the audience and appointment type, and it calls during business hours, guides the client through scheduling, and confirms a time.  Every call is logged with a recording, full transcript, and summary.

11:48 PM
connected · 02:14
Paddington Vets
Front desk · AI-assisted
Lupa AI handling
LIVE · Overflow callMon · 23:48 · 02:14
Caller Emma Chen Pet Miso · DSH cat · 4y Matched ✓ from number
AI · 00:02
Hi, you've reached Paddington Vets after hours — I'm the AI assistant. Who's calling?
Emma · 00:08
Hi, it's Emma — Miso's mum. She's been off her food since this morning and seems a bit wobbly.
AI · 00:22
I'm sorry to hear that. A few quick checks so I can triage properly — is Miso breathing normally, and has she vomited or had any seizures?
Emma · 00:32
Breathing's fine, no vomiting. Just lethargic and not eating.
AI · 00:45
Thanks. That doesn't sound like an emergency — I'd recommend a non-urgent consult tomorrow. I've got 9:20 AM with Dr. Patel or 2:40 PM with Dr. Okoro.
Emma · 00:58
9:20 works.
AI · 01:03
Booked. You'll get a WhatsApp confirmation and a £20 deposit request in the next minute. If Miso worsens - starts vomiting or deteriorates, call the emergency line on 0800 010 2020 right away. Anything else?
Emma · 01:20
No, that's great — thank you!
AI · responding…
Actions taken by Lupa
✓ Consult booked · Miso · Tue 9:20 AM · Dr. Patel
✓ Deposit request sent via WhatsApp (£20)
✓ Call summary logged to Miso's record
✓ Flagged for vet review: "off food + lethargy 24h"
AI Pet Summary

A full patient briefing in one click.

Open any pet or appointment page and the AI Pet Summary loads instantly: diagnoses, active medications, vaccination status, referral letters, recent lab results. Every item links to the relevant record entry. Regenerate after a consult and it reflects everything new from that visit.

Lupa AI Animal Summary for Bailey L — conditions, medical history, drug history and immunisation status
AI Billing

Capture every charge.

Before an invoice closes, Lupa's AI compares the consultation notes against the line items and flags anything that looks missing. One click to add it, one to dismiss. Treatments given in a busy consult stop slipping off the invoice.

Invoice · Bella · Consultation
Consultation, 15 min £42.00
Annual booster (DHP + L4) £48.00
Kennel cough vaccine £26.00
AI Flea treatment + £18.00Add
AI Dental chew + £9.50Add
AI MEDICAL HIGHLIGHTS

Build the patient record as you work.

After a consultation, Lupa reads the clinical notes and suggests what belongs in the patient's medical highlights: allergies, active medications, vaccinations, repeat prescriptions. One click to add each one. Every vet who opens that record next sees the critical facts upfront, without digging through appointment history.

AI Marketing Campaigns

Increase bookings with minimal effort.

When creating an email campaign, hit "Generate with AI" and describe what you want in plain English. A prompt like "dental season reminder, warm and friendly tone" produces a fully designed, professional HTML email ready to send. Send a mass email to clients in two minutes.

A vet in teal scrubs talking with a pet owner and their golden retriever during a consultation
REC 02:14
Writing SOAP note…
Jerry, the Lupa AI assistant mascot, a friendly mouse in a lab coat waving
Consult transcribed
Notes written · charges captured
60
minutes of admin saved every day, per vet
Dr Nickolai Athron, Co-owner and veterinary surgeon at Plymouth Cat Clinic

"Lupa allows me to have more personal time with my patient and my clients."

Dr Nikolai Athron, Co-Owner & Veterinary Surgeon
Plymouth Cat Clinic
Lupa team member
Lupa team member
Lupa team member
Lupa team member

Built by the strongest veterinary AI team in the world.

Engineers from Google, Meta, DeepMind, and PayPal, working alongside ex-vets, practice managers, and nurses.

See what Lupa AI
can do for your practice.

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